Ishan Giri

Ishan Giri

IT Support | Junior Developer | Technical Support

Hi, I’m Ishan Giri, a Software Developer and IT professional based in Australia, originally from Nepal, and currently preparing to relocate to Tasmania. My journey into tech wasn’t planned, it was driven by curiosity. What started as an interest in games and experimenting with technology evolved into a focused path in software development and problem-solving. Over time, I’ve built hands-on experience across full stack development, automation, and IT support, working with modern technologies to create practical, scalable solutions. I enjoy turning ideas into working products, whether that’s building web applications, streamlining workflows, or integrating AI-driven features to improve efficiency. I’m particularly interested in roles where I can contribute across both development and technical support, delivering value from day one. Right now, I’m focused on securing opportunities where I can grow, take ownership, and make a measurable impact, while continuing to expand my expertise in real-world systems and production environments.

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Experience

Innovation Support Officer

ETC | Southport • Sep 2025 – Dec 2025

  • Built and automated workflow solutions using Laserfiche Forms to streamline internal operations.
  • Supported the Innovation Team in developing AI agents and process automation using Microsoft Copilot Studio.
  • Triaged and resolved internal support tickets via Freshservice, improving response efficiency and issue tracking.
  • Collaborated across teams to implement low-code solutions, enhancing productivity and digital adoption.
  • Gained exposure to Microsoft 365 suite, workflow design, and low-code automation best practices.

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